Privacy Policy

In the Know's commitment to Privacy Protection

Protecting the privacy and confidentiality of personal information has always been fundamental to the way we do business and is the responsibility of every employee at In the Know during the course of providing products and services to our clients. The range of products and services we offer our clients, mystery shoppers and program participants continue to expand along with the technology we use for their delivery and storage. No matter how our business changes, we remain committed to protecting and respecting your right to privacy and confidentiality.

The information contained on this website is subject to change without notice. While all reasonable efforts are made on an ongoing basis to ensure the quality of this site, In the Know cannot always guarantee the accuracy or timeliness of the information provided.

Clients are assured that In the Know is focused on respecting your privacy and maintaining confidentiality of information to the extent we have safeguards in place to protect your personal, business, and financial information which adheres to the Ten Privacy Principles as covered by the Personal Information Protection and Electronic Document Act (

The collection of personal information through our website is important. It is limited to the details that are needed to provide our programs and services that best meet your needs and to assess your future needs. Most of that information is obtained from you but it might also come from other sources.

Rest assured there are no persistent identifiers (or cookies) anywhere on our public website. While we may ask for information which identifies you personally (e.g. name, phone number, email, experience) when you contact us by e-mail or if you complete an online application form, personal information is not collected on our public website without your permission. Personal information is collected only for its intended purpose and is not disclosed to any other parties without consent of the individual.

If you would like further information about privacy and security when using our website, please contact us at